This REX Sales Engineer is an individual contributor position and it will reports to the Regional Product Manager, REX.

Main Responsibilities 

• Interfaces with Sales team, Parts and Service and Capital equipment
• Lead the efforts in growing the business of exploration products.
• Provide technical support to customers and sales team.
• Identify new sales opportunity and tracking of exploration major projects.

Sales and Customer relationship management

• Searching for new customers who could benefit from Epiroc Exploration products and solutions.
• Meeting regular sales targets.
• Growing market share including customer share and consolidated profitability.
• Traveling to visit new and existing customers.
• Establishing and maintaining good relationship with new and existing customers
• Persuading customers that our products and service will best satisfy their needs.
• Collaborate with logistics to ensure delivery promises are met.
• Supporting the customer excellence team to prepare quotations.
• Collaborate with service and forecasting team to optimize our inventory and improve availability.
• Prepare and submit comprehensive customers visits report to the National Sales Manager

Territory Management

• Collect and Maintain market data including customer mapping and contacts, planned drill meters, fleet details and utilization,
• Monitor competitors’ sales and marketing activities.
• Tracking of new and existing exploration projects.

Safety, Health, Environmental and Quality Requirements

• Ensures implementation and maintenance of the SHEQ Management systems in the department by maintaining and following the SHEQ policies applicable in the department.
• You are to maintain the following levels of safe practice in your department;-
  • Fatal injuries – 0
  • Lost time injuries – 0
  • Property damage – 0
• Conduct monthly SHEQ meetings
• Ensures the SHEQ representative conducts daily SHEQ talks and monthly SHEQ inspections.
• Ensures own safety and that of others
• Ensures compliance to legal requirements.

Required Skills and Capabilities

• Technical knowledge of exploration drilling
• Customer centricity
• Problem-solving skill
• Sales Prospecting and market research
• Communication skill, external and internal (English and French)
• Business development
• Ability to prepare marketing plan.

Educational Requirements

• Degree in Engineering, Mining / Mechanical, Geology or equivalent by experience.

Reporting Methods

• Weekly customer visit plan and reports
• Monthly Expectancy and key sales activity report
• Quarterly Sales and Territory management review

Accountability (Main Performance evaluation factors for the Job)

• Sales, Order Received and Revenue
• Demand forecasting and planning
• Customer satisfaction – Product support.
• Territory management – market data collection and updates, projects tracking.