Altezza Travel

About the job

Altezza Travel wishes to invite competent, qualified, experienced, and dedicated Tanzanians to fill in the job vacancies positions currently available in the company as follows;

Position Title: Reservation Agent

Key Roles & Responsibilities

  1. Processing all types of reservations (hotels, lodges, air tickets, etc.) by email, telephone, or other means of communication;
  2. Know reservation and other essential policies of the hotels, lodges, and other partners of the company;
  3. Create and maintain reservation records;
  4. Process cancellations and modifications to the bookings.
  5. Process advance deposits and payments on reservations;
  6. Make sure that all reservations are paid in a timely;
  7. Inform the managers and financial officers of the company when the payments for the reservations become due;
  8. Checking the invoices sent by the company’s partner lodges and hotels to make sure that proper rates are applied; ;
  9. Solving clients’ problems during their stay in Tanzania;
  10. Following manuals, instructions, and performance guidelines, which may be from time to time announced by the Company.


A. Good communication skills

B. Neat personal appearance

C. Good memory

D. Polite and patient

E. Friendly and efficient

F. Enjoy working with people

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