Resort
Crystal Solutions Ltd. is a leading International Recruitment Service provider for more than 30 years across the globe. We are hiring Food & Beverages Manager for a Seaside Resort in Tanzania. Details of the requirement is as stated below.
Experience: 8 years
Location: Zanzibar (Tanzania)
Education: Hotel Management Degree from reputed Institute, MBA In Marketing & business development will be added advantage
Industry Experience: WORKING EXPERIENCE IN SEASIDE RESORT IS MUST.
Language Knowledge: English, French/German.
Responsibilities:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Plan, forecast and execute food and beverage orders
- Process customer complaints patiently
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers’ needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Plan alternative recipes for customers with special dietary needs
- Check food and beverage supplies and place orders when needed
- Track and order shipments
- Communicate and build strong relationships with vendors
- Adhere to food, health and safety standards
- Plan, hire, train, oversee and manage the members of staff
- Oversee and supervise the welcoming of customers
- Always strive towards an exceptional customer experience
- Preserve excellent levels of internal and external customer service
If interested, please send your updated CV to shefali@crysol.com along with the following details