Food and Beverage Manager

About Us

Zanzibar White Sand Luxury Villas & Spa is a boutique five-star resort at the forefront of luxury hospitality in Zanzibar. We are looking for inspired individuals to join our team, who share our passion for excellence and are eager to contribute to creating extraordinary experiences for our guests.

We are looking to grow our team and engage a highly motivated and passionate Food and Beverage Manager who will work closely with the team to drive results and deliver on the excellent service in the service section.

The F&B Manager will oversee all aspects of the resort’s dining operations. The role includes ensuring the highest standards of food quality, service, and guest experience, while maintaining operational efficiency. This position requires a dynamic individual with strong leadership, operational, and guest service skills, capable of working in a luxury environment.

Responsibilities

Operational Management

• Oversee day-to-day F&B operations across all outlets, including restaurants, bars, and in-room dining.
• Ensure smooth operation of service by coordinating with the kitchen and service teams
• to deliver a seamless guest experience.
• Oversee inventory control, stock management, and procurement in coordination with the purchasing department.
• Maintain the cleanliness, hygiene, and safety standards across all F&B areas.
• Ensure guests receive high-quality service at all dining outlets, paying attention to detail, personalized service, and prompt responsiveness to guest requests.
• Handle guest complaints and inquiries in a timely and professional manner.
• Collaborate with the culinary team to develop new dining concepts and menu changes that align with guest preferences and market trends. Assist in planning and executing special events, banquets, and private functions.
• Coordinate with other departments, including Sales & Marketing, to deliver seamless event experiences.
• Act as a liaison between the GM and the team, ensuring clear communication and implementation of F&B strategies.
• Attend management meetings as required and contribute to broader operational discussions within the hotel.

Team Leadership and Training

• Recruitment, training, and development of the F&B team to deliver exceptional service.
• Motivate and mentor staff, conducting regular performance reviews to ensure staff growth and alignment with company standards.
• Foster a positive and professional working environment that encourages teamwork and open communication.
• Working towards “excellence” through training ensuring ZWS philosophy and standard compliance
• Work alongside Executive chef to bring new trends and opportunity for the department Financial and Revenue Growth
• Monitor departmental budgets and controlling costs, including labor, food, and beverage expenses.
• Analyze financial reports to identify areas for operational improvements and revenue enhancement.
• Participate in pricing strategies and promotions to maximize profitability.
• Come up with incentives, promotions to increase revenue

Qualifications

• Bachelor’s degree or Diploma in Hospitality Management, Culinary Arts, or related field.
• At least 3-5 years of experience in Food & Beverage operations, with prior experience in a luxury hotel or resort setting preferred in similar role.
• Strong knowledge of F&B management practices, including food safety, service standards, and guest relations.
• Excellent leadership, interpersonal, and communication skills.
• Ability to manage multiple tasks in a high-pressure environment.
• Strong organizational and financial acumen, with experience in budgeting and cost control.
• Familiarity with MS Office
• Passion for hospitality and delivering outstanding guest experiences.
• Proactive, detail-oriented, and capable of working independently.
• Ability to adapt to a fast-paced, dynamic environment.
• The position requires flexibility in working hours, including weekends, holidays, and evenings, as per the operational needs of the hotel.

To apply

Please send your resume with verifiable references and photo

Email address: gm@whitesandvillas.com