Commission Based Collectors

Standard Bank Group

Job Description

To provide a comprehensive outsourced and legal collection service by ensuring that collections are maximized on charged off accounts, including estate late accounts, through employing appropriate collection tactics and vendor management principles; in executing the agreed collection operation strategies, as well as instituting and monitoring legal and/or claim procedures whilst ensuring that all legal requirements are complied with.

Please note this is a Fixed Term Contract and is renewable on an annual basis, with a maximum of up to two years. 


Minimum Qualifications
Type of Qualification: Bachelor Degree
Field of Study: Banking, Law

Experience Required
Operations Control
3-4 years
Banking exposure and specifically debt collecting experience.

Additional Information

Behavioral Competencies:

  • Checking Details
  • Convincing People
  • Exploring Possibilities
  • Following Procedures
  • Interacting with People
  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Resolving Conflict
  • Showing Composure
  • Taking Action
  • Team Working

Technical Competencies:

  • Active Listening
  • Collections
  • Debt Consolidation
  • Query Resolution
  • Recoveries
  • Verbal Communication
  • Workflow Management

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