Billing Administration: Application Supp

Full Time
Dar es Salaam
Posted 1 year ago
Applications have closed

Vodacom

Posting Country: Tanzania, United Republic of

Date Posted: 23 Aug 2023

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Profile

Role purpose:
•To provide system administration and technical support and drive the operational efficiency by adopting innovation and automation.

Description

Key accountabilities and decision ownership
•Management of billing administration systems and applications.
•Responsible for application support and continuous improvement of existing systems.
•Manage systems problems, Incidents and requests as per the SLA.
•Manage Projects related to billing administration systems and applications
•Adhere to the internal service standards, including system downtime and response times, and maintain records to demonstrate compliance.

Core competencies, knowledge and experience
•Database Management / Administration (oracle) skills
•IT Systems Administration and Security
•Ability to work independently in a fast paced environment
•Good Communication Skills
•Agile way of working

Must have technical/professional qualifications:
•B.Sc. in Computer Science/ Computer Engineering or Electronics and Communication science.
•Telecommunications Knowledge and experience
•Project management knowledge and experience
•Minimum 1 year work experience in IT operations job

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.