Wasoko
About Us:
Maxsoko is transforming African communities by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Maxsoko aims to provide everything a retailer needs, with no wholesalers or banks necessary.
Thousands of retailers across Kenya, Tanzania, Rwanda, Morocco and Egypt use Maxsoko’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees excited to work in a fast-paced and dynamic startup environment.
Job Overview
As the Credit Operations Lead, will be responsible for overseeing and managing the day-to-day operations of the credit department, focusing on efficient credit assessment, recovery strategies, and team management. will lead a team of ground and tele collection agents, develop credit policies, and ensure compliance with regulatory standards.
Key Responsibilities:
1- Oversee daily credit operations, ensuring efficient processing of credit applications and adherence to policies.
2- Develop and execute action plans for effective credit recovery and minimizing bad debt.
3- Make informed decisions on credit approvals and credit limits based on risk evaluations.
4- Develop and train collection agents to enhance their skills and improve debt recovery outcomes.
5- Develop, review, and update credit policies and procedures.
6- Conduct periodic market visits to audit collection agents’ performance and ensure adherence to collection policies.
Required Qualifications:
1- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
2- Proven experience (3-4 years) in credit operations, credit risk assessment, or a related field.
3- Strong understanding of credit analysis techniques, financial statements, and credit scoring models.
4- Excellent leadership, communication, and interpersonal skills.
5- Ability to prioritize and manage multiple tasks in a fast-paced environment.
Working Conditions:
1- Typically works in an office environment, but may require travel for market visits.
2- May involve occasional overtime to meet deadlines or address operational needs